Last updated: juni 2026
AskHannah vs Meta Business Agent
On 3 June 2026 Meta launched the Meta Business Agent — a free AI agent on WhatsApp, Messenger and Instagram. AskHannah is the European alternative that does what Meta doesn't: phone, outbound calling, omnichannel brain and data that stays in Europe.
Sovereign
Brain, transcripts, CRM connections and logs in European data centres. GDPR + EU AI Act + standard DPA.
Complete
Phone (inbound and outbound), WhatsApp, website chat, Instagram, Messenger and SMS — in one AI brain. Meta doesn't touch your phone line.
Local
NL/FR-native, Belgian telecom partner (Telsmart), local support and sector pages for BE/NL SMBs.
What do you get extra with AskHannah?
Beyond WhatsApp, AskHannah also answers your phone, calls customers back and keeps all your customer data in Europe. A short overview compared to Meta's free agent.
| Capability | AskHannah | Meta Business Agent |
|---|---|---|
| Inbound phone calls | ||
| Outbound calling (follow-ups, reminders) | ||
| WhatsApp Business | ||
| One AI brain across all channels | ||
| Where your customer data is stored | Europe | US / global |
| Complies with GDPR and the EU AI Act | ||
| Local telecom integration (BE/NL) | ||
| Native NL/FR support | ||
| Multiple AI employees per role |
Honest note: WhatsApp messages always go through Meta — also with AskHannah. The difference is where everything else lives: your transcripts, customer data and the AI itself stay with us in Europe.
Your customer data stays in Europe. And yours.
AskHannah runs on European servers. Your call recordings, transcripts and customer data stay here — not in a US or Asian cloud. We comply with GDPR and the EU AI Act, with a data-processing agreement included by default. For a business handing its customer contact to AI, that's not a detail. That's the foundation.
When to choose AskHannah?
✅ AskHannah if you…
- Want your phone line answered 24/7
- Want customer data kept in Europe
- Want one brain across voice + WhatsApp + chat
- Want to automate outbound follow-ups
- Need native NL/FR support
🔄 Meta Business Agent if you…
- Only need WhatsApp/Messenger/Instagram
- Don't want to automate telephony
- Are fine with US data processing
- Want a free entry inside the Meta ecosystem